This page sets out the order of work, the ways an engagement can be structured and how we arrive at a price. There is no rate card here, because the quote follows the scope. Read it before you write to us and the first conversation will be shorter.
The order of work
Each step ends with something you can read or use: a set of questions, a written scope, working software, a running system.
- Step 01
Brief
You describe the job in the form, on WhatsApp or to the assistant, and we reply with questions. Say what the software should do, who will use it and what exists already. A few lines are enough to begin. Our questions are about the scope: what has to be built, what can wait and what the software must connect to.
- Step 02
Scope
We write down what will be built, what is left out and what it costs, before work starts. The quote and the schedule come with that document. Nothing is built until you have agreed to it in writing.
- Step 03
Build
We build in stages and show you working software at each one. Each release is tested against the agreed scope, and you review it before it goes live. If the scope changes along the way, the quote and the schedule are updated with it.
- Step 04
Run
We deploy the software and stay on to maintain it after launch. Maintenance covers updates and fixes, and its terms are written into the agreement. If your own team will run the software, we hand it over with documentation.
Pricing
We do not publish a rate card. Each quote is worked out from the written scope, and you receive it in writing before any work starts.
What a quote is worked out from
- 01
Features
What the software has to do. For a website, that includes the number of page types and the content work.
- 02
Design work
The interface design the project needs. Design is part of our web and mobile work.
- 03
Integrations
The tools and services the new software has to connect to, and what each of them allows.
- 04
Support after launch
The maintenance you want once the software is live. The quote states what it covers.
Some software has a running cost of its own, as cloud hosting and AI models do. We explain what drives that cost and keep it separate from the cost of the build.
What a client pays for
Clients pay Durrani Lab Private Limited for four kinds of thing. In each case the amount is put in front of you before you pay.
- Project and service fees
- Fees for work under any of our six services: building software, running it or advising on it. The amount comes from the written quote.
- Software subscriptions
- Recurring charges for software provided on subscription. The amount and the billing period are shown before you subscribe.
- Digital products and licences
- Software and licences delivered online. The price is shown before you pay.
- Physical goods
- Goods shipped to the address you give us. The price and any delivery charge are shown before you pay.
A quote names the amount, the currency, any tax that applies and when each payment falls due. To get one, ask for a quote.
Engagements
How an engagement is set up depends on how well the scope is defined and how long the work will run. We agree it with you in writing before work starts.
- 01
The scope
One service or the whole job. The document names what is built and what is left out.
- 02
The stages
How the work is divided, and the working software you see at the end of each stage.
- 03
The payments
The amount, and when each payment falls due against the work.
- 04
The running
Who maintains the software after launch: our team, or yours after a handover with documentation.
If the right approach is not yet clear, the first engagement can be an assessment under IT consulting. Its result is a plan you can act on with us or with someone else. For everything else, see the services we offer.
Payments and policies
Payments are made to Durrani Lab Private Limited. These four pages state the terms. Read them before you pay.
Terms and conditions
The terms that apply when you use this site or buy from Durrani Lab Private Limited, under the laws of India, with the courts at Latur, Maharashtra having jurisdiction.
Refund and cancellation policy
Every refund or cancellation request is reviewed individually. The policy explains how to send one and what we consider.
Shipping and delivery policy
How you receive what you pay for. Services, subscriptions and digital licences are delivered online, and physical goods are shipped to the address you give us.
Privacy policy
What personal information we collect when you contact us, use the assistant or make a payment, why we collect it and how to reach us about it.
Questions about a payment go to contact@durranilab.com or +91 82 4010 4020.
Questions about how we work
How does a project with Durrani Lab begin?
It begins with a conversation about what you need, by form, email, phone, WhatsApp or the assistant on this site. From that we write down the scope, and the scope becomes the basis for the quote.
How do you price a project?
We do not publish fixed prices. Each quote is worked out from the scope: the features, the design work, the integrations, and the support needed after launch. You receive the quote in writing before any work starts.
How is an engagement structured?
The structure depends on how well the scope is defined and how long the work will run. We agree it with you in writing before work starts.
How long does a project take?
The schedule depends on the scope and on how quickly decisions and content come from your side. We share a schedule with the quote, and it is updated if the scope changes.
Do you look after the product once it is live?
Yes, when support is part of the agreement. The quote states what support covers, so you know who runs the product after launch.